Comments on: 37Signals vs GetSatisfaction http://www.agilemicroisv.com/2009/04/37signals-vs-getsatisfaction/ Small fish. Big pond. Tue, 07 Sep 2010 01:12:51 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Ian Landsman http://www.agilemicroisv.com/2009/04/37signals-vs-getsatisfaction/comment-page-1/#comment-4 Ian Landsman Tue, 23 Jun 2009 11:34:10 +0000 http://www.agilemicroisv.com/2009/04/37signals-vs-getsatisfaction.html #comment-4 <p>That's why you should just have a copy of HelpSpot (<a href="http://www.helpspot.com%29/" rel="nofollow">http://www.helpspot.com)</a> for $199 and you're done. Comes with a free year of support and is only $49/year after that! :-)</p> That’s why you should just have a copy of HelpSpot (http://www.helpspot.com) for $199 and you’re done. Comes with a free year of support and is only $49/year after that! :-)

]]> By: Ian Landsman http://www.agilemicroisv.com/2009/04/37signals-vs-getsatisfaction/comment-page-1/#comment-8 Ian Landsman Mon, 20 Apr 2009 23:51:27 +0000 http://www.agilemicroisv.com/2009/04/37signals-vs-getsatisfaction.html #comment-8 <p>Hi Tim,</p> <p>Sorry for not seeing this response soon. Yes, there is a hosting option and the pricing is very affordable: <a href="http://www.userscape.com/products/helpspot/pricing.php" rel="nofollow">http://www.userscape.com/products/helpspot/pricing.php</a></p> <p>You can host it on your domain, even if you use our hosting provider. You can point a subdomain to them or purchase a dedicated domain for it if you like.</p> Hi Tim,

Sorry for not seeing this response soon. Yes, there is a hosting option and the pricing is very affordable: http://www.userscape.com/products/helpspot/pricing.php

You can host it on your domain, even if you use our hosting
provider. You can point a subdomain to them or purchase a dedicated
domain for it if you like.

]]> By: Tim Haughton http://www.agilemicroisv.com/2009/04/37signals-vs-getsatisfaction/comment-page-1/#comment-7 Tim Haughton Mon, 06 Apr 2009 17:00:25 +0000 http://www.agilemicroisv.com/2009/04/37signals-vs-getsatisfaction.html #comment-7 <p>@Ian - might well take a look, although if I'm going to go to the trouble of managing it myself, I would want it living under the same domain for maximum Google juice. I had been considering the Simple Wordpress Forum as an alternative to GS.</p> <p>@Sohail - The ads would never bug me as with Adblock Plus I'd probably never see them. The missing functionality for me on the free account is topic management.</p> @Ian – might well take a look, although if I’m going to go to the
trouble of managing it myself, I would want it living under the same
domain for maximum Google juice. I had been considering the Simple
Wordpress Forum as an alternative to GS.

@Sohail – The ads would never bug me as with Adblock Plus I’d
probably never see them. The missing functionality for me on the free
account is topic management.

]]> By: Sohail http://www.agilemicroisv.com/2009/04/37signals-vs-getsatisfaction/comment-page-1/#comment-6 Sohail Mon, 06 Apr 2009 01:06:40 +0000 http://www.agilemicroisv.com/2009/04/37signals-vs-getsatisfaction.html #comment-6 <p>@Ian - the whole reason I am using gsfn is because I don't want to install and maintain the software. Do you have hosted helpspot? What is the pricing? How does someone "test" helpspot when they are already using something else (like gsfn?)</p> <p>@Tim - They've made their whole site ad-free now which goes a long way towards making it viable for 1 user pro accounts.<br> </p> @Ian – the whole reason I am using gsfn is because I don’t want to
install and maintain the software. Do you have hosted helpspot? What is
the pricing? How does someone “test” helpspot when they are already
using something else (like gsfn?)

@Tim – They’ve made their whole site ad-free now which goes a long way towards making it viable for 1 user pro accounts.

]]> By: Ian Landsman http://www.agilemicroisv.com/2009/04/37signals-vs-getsatisfaction/comment-page-1/#comment-5 Ian Landsman Sun, 05 Apr 2009 20:56:46 +0000 http://www.agilemicroisv.com/2009/04/37signals-vs-getsatisfaction.html #comment-5 <p>FYI, the link above broke. Looks like the URL linker didn't parse it correctly.</p> FYI, the link above broke. Looks like the URL linker didn’t parse it correctly.

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